Janet Dean

President

Janet has over 17 years’ experience as a consultant and trainer. As a proven facilitator with energy and vision, Janet has demonstrated the critical ability to stimulate breakthrough thinking and execution, in all 4 vital areas of performance enhancement: strategy, innovation, systems design and management.

Janet is a frequently requested speaker at conferences and workshops throughout Canada and internationally. Janet holds several professional memberships and designations.

Brigitte Winterhoff

Master Trainer

Brigitte’s proven strengths include senior level course design, development and facilitation. Brigitte is a member of the Executive Committee of the Canadian Society for Training and Development’s Vancouver Chapter and a member of the British Columbia Human Resource Management Association.

Alanna Burk

Staff Trainer

Dynamic and outcome-oriented, Alanna brings her background in business development, strategic planning, project management and personal and organizational capacity building to her work with clients and learners. She is active in the community and has a strong voice for change.

Nina Telpoukhovskaia

Junior Trainer

Nina’s proven strengths include service and sales psychology and human dynamics. A published author and course designer, Nina shares her international expertise . Nina specializes in the Retail Industry.

Carla Abichahine

Carla’s proven presentation, facilitation and coaching skills have been demonstrated in both corporate and non-profit environments.

Brishkay Ahmed

Brishkay can effectively convey complex information in a manner which ensures participants are able to transfer newly acquired skills back to the workplace.

Kevin Boyle

Kevin is an expert sales trainer and a successful sales professional for over 14 years.

Kristina Egyed

Kristina is certified to deliver all the modules within the Retail PEAK program as well as ACT’s customer service programs and courses.

Ralph Forsyth

Ralph specializes in human resources, customer service, tourism and small business management training programs in Whistler, BC.

Ray Lévesque

Ray has over 11 years’ experience training in leadership and management and over 10 years’ experience designing instructional materials for both offline and online delivery.

Leslie Russell

Leslie is experienced in the design and delivery of training, employee performance management, change management, strategic planning, and account/project management.

Tony Procure

Operations Manager

Behind the scenes but keeping the business rolling, Tony brings his passion for order and his sense of humor to work every day. Experienced in retail and small business, Tony now handles ACT’s operational responsibilities and acts as our client’s and suppliers internal focal point. Recently transplanted from the Okanagan, Tony is still getting used to the “wet” coast.

Lindsay Graham

Scheduling Assistant

Lindsay schedules and coordinates learning events and works closely with trainers and clients to ensure quality experiences. Lindsay’s attention to detail developed during her background in GIS and field work. Lindsay is our administrative lead and her infectious laugh serves as the glue for our team.

Am Dhaliwal

IT Services

Am provides the technical “know how” and support for our teams’ gadgets and gizmos. He is a proud family man and happy to be a “geek!”.

Mahmoud Al-Tayeh

Consultant, Market Development Middle East, Trainer (Arabic programming)

Mahmoud’s international experience and depth of knowledge in marketing, sales, training and self-development enable him to help spread ACT's reach throughout the Middle East. Mahmoud is also a talented athlete and published author .

Norman Bethune Medical University

IT Services

Our China office is run out of Norman Bethune University. Programs and services are delivered through contract staff and local coordinators. A Chinese website is under development.

Patricia Qiao

Consultant, Market Development China

A doctor by training, Patricia helped bring ACT overseas to China and served as market liaison during development.